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A Primer on Conversational AI

Feeling overwhelmed by all the noise around conversational AI? To help you navigate this landscape, we created a Conversational AI Primer with the main principles for designing rich dialogues.

Why?

The narrative around conversational AI taking over the digital world has been gaining momentum, especially after the release of GPT-4o and Project Astra.

Whether you believe this or not, one thing is certain—machine capabilities are finally catching up to the long-held human dream of the ever-capable AI assistant. And they’re about to change the way people expect to interact with your business.

This primer gives you an introduction to conversational AI and the main design principles

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